Always-On Support

Website Maintenance & Support

Proactive website care that keeps your site fast, secure, and always-on — so you can focus on your business, not your server.

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99.9%
Uptime Guarantee
< 4hr
Incident Response
500+
Sites Monitored
0
Data Breaches on Our Watch
Maintenance Plans

Your Site in Safe Hands, Always

A website that is not maintained is a liability. Outdated plugins, expired SSL certificates, slow load times, and security vulnerabilities accumulate silently — until they cause a crisis. Our maintenance plans are proactive: we fix issues before they affect your users or your Google rankings.

  • CMS, plugin, theme, and dependency updates on a tested schedule
  • 24/7 uptime monitoring with automated alerts and escalation
  • Malware scanning and removal with same-day response
  • SSL certificate management and renewal
  • Daily automated backups stored off-site with verified restore testing
  • Monthly performance audit and speed optimisation
Support Tiers

Plans for Every Business Size

Choose from three maintenance tiers based on your site complexity and development needs. All plans include our proactive monitoring stack — the tiers differ in how much reactive development time is included each month.

Starter – $99/mo

Updates, monitoring, backups, SSL, and 2hrs dev time. Ideal for brochure sites.

Growth – $249/mo

Everything in Starter plus security hardening, speed audits, and 6hrs dev time.

Pro – $499/mo

Full-service care: priority support, 15hrs dev, CRO monitoring, and quarterly tech review.

Enterprise

Custom SLAs, dedicated engineer, and guaranteed 4-hour response. Call for pricing.

Emergency Support

One-off incident response for hacked or down sites. Available 24/7.

Monthly Reports

All plans include a monthly health report covering uptime, speed, and security.

Security

Protecting Your Digital Asset

A compromised website can destroy customer trust, trigger Google blacklisting, and result in data breach liabilities. Our security layer includes active monitoring, firewall rules, and incident response — not just plugin updates.

  • Web Application Firewall (WAF) configuration and tuning
  • Brute-force protection and login rate limiting
  • File integrity monitoring — instant alert if core files change
  • Automated vulnerability scanning against CVE databases
  • GDPR-aligned data handling audit on request
  • Post-incident root cause analysis and hardening report
FAQs

Frequently Asked Questions

Our monitoring stack detects downtime within 60 seconds and sends automated alerts. On Pro and Enterprise plans, our on-call engineer is notified immediately and will begin incident response. On Starter and Growth plans, we respond the next business morning.

Yes — the most important maintenance tasks (security patches, dependency updates, SSL management) are needed regardless of how often your content changes. A static site is just as vulnerable to security exploits as a frequently updated one.

Yes. We do a full site audit first — reviewing security posture, plugin versions, backup status, and performance — then provide a handover report and begin managing from there. The transition is typically seamless for your visitors.

No — our maintenance plans are month-to-month with a 30-day cancellation notice. We earn your business through quality of service, not contractual lock-in.

Keep Your Website Running at Its Best

Schedule a free 30-minute strategy session. No commitments, just clarity on how we can grow your business.

Book Free Consultation 079 400 23024