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Cosmetics · PPC Campaign

LunaGlow Skincare: 4.6x ROAS Across Google & Meta for a Premium Skincare Brand

A premium Delhi-based skincare brand achieved a 4.6x blended ROAS and $78K monthly paid-media revenue through a creative-first, full-funnel Google and Meta advertising strategy with server-side conversion tracking.

Google AdsMeta AdsGoogle ShoppingUGC Creative StrategyCAPI IntegrationDynamic Retargeting
4.6x
Blended ROAS
$78K
Monthly Paid Revenue
32%
Reduction in CPM Over 8 Months
2.8%
Meta Purchase Conversion Rate
Client
LunaGlow Skincare
Industry
Premium Skincare
Location
Delhi NCR
Duration
8 Months Ongoing  ·  2024
Project Overview

About This Project

LunaGlow Skincare is a premium D2C skincare brand in the Delhi NCR market. When they came to us, they were running basic Meta campaigns with poor creative, no Google Shopping presence, and a Pixel-only tracking setup that was severely impacted by iOS attribution losses. Over 8 months, we rebuilt their entire paid media operation: Meta Conversions API for cookieless tracking, UGC-led creative strategy, full Google Shopping catalogue, and a structured full-funnel campaign architecture — achieving a 4.6x blended ROAS on $17K/month ad spend.

Meta Ads Manager
Google Ads
Meta CAPI
Google Shopping
Klaviyo
GA4
UGC Creator Network
Shopify Pixel
4.6x
Blended ROAS
$78K
Monthly Paid Revenue
32%
Reduction in CPM Over 8 Months
2.8%
Meta Purchase Conversion Rate
The Problem

Challenges We Solved

Broken Attribution from iOS 14 Changes

80% of their Meta attribution was lost due to iOS 14 ATT opt-outs. Their Pixel-only setup was severely under-reporting conversions, leading to poor algorithm optimisation and budget misallocation.

Generic Creative Not Stopping the Scroll

Existing ads used polished, brand-photoshoot style images that felt out-of-place on TikTok and Reels feeds. CTRs were below 0.6% — well below the 1.5–2%+ achievable in the category.

No Google Shopping Presence

Despite having a well-optimised product catalogue, they were not running Google Shopping campaigns — missing the highest purchase-intent channel where skincare buyers search with buying intent.

No Retargeting Infrastructure

No segmented retargeting — all audiences receiving the same generic ads regardless of whether they had viewed a product, added to cart, or already purchased.

Single-Funnel Mindset

All ad spend was concentrated on conversion campaigns, with nothing at the awareness stage — creating a demand ceiling that limited scalable growth.

High CAC Relative to LTV

Acquisition cost was too high relative to average order value. Without a post-purchase revenue strategy, the economics only worked at scale if ROAS stayed above 4x — which their previous setup never achieved.

Our Approach

How We Solved It

Meta Conversions API (CAPI) Implementation

Implemented server-side CAPI alongside Pixel, recovering 73% of previously lost iOS conversion signal. This immediately improved Meta algorithm optimisation, reducing CPA by 28% within the first 6 weeks.

UGC-First Creative Strategy

Recruited 12 real skincare enthusiasts to create authentic product testimonial, before-and-after, and routine-integration videos. These UGC ads achieved 1.9% CTR vs 0.5% for the previous studio ads.

Google Shopping Full Catalogue

Built a structured Google Shopping campaign with brand, non-brand, and competitor segments, product-level bid strategies, and negative keyword management — generating $26K/month at 5.2x ROAS.

Segmented Retargeting Architecture

Built 8 custom audiences: video viewers (25%, 50%, 75%), product page visitors, add-to-cart abandoners, checkout abandoners, purchasers (30/60/90-day), and high-LTV customers for upsell. Each served tailored creative and messaging.

Full-Funnel Campaign Structure

Allocated 25% of budget to awareness (Reels reach, video views), 35% to consideration (engagement, traffic), and 40% to conversion — building sustainable demand while maintaining conversion efficiency.

Post-Purchase Revenue Maximisation

Integrated Klaviyo email flows with paid ad suppression — removing recent purchasers from acquisition campaigns and serving them retention ads promoting complementary products instead.

Execution

Our Step-by-Step Process

Every project follows a structured delivery framework ensuring quality, transparency, and measurable outcomes at every phase.

01
CAPI Setup & Attribution Recovery

Week 1–2: server-side CAPI implementation, Pixel audit, conversion event priority configuration, and baseline attribution comparison.

02
Creative Strategy & UGC Production

Weeks 2–6: UGC creator recruitment, briefing, content production, and first batch of 24 ad creatives across formats (static, video, carousel, Stories).

03
Google Shopping Launch

Weeks 2–4: product feed audit, Shopping campaign architecture, bid strategy setup, and first optimisation cycle.

04
Retargeting Audience Architecture

Weeks 3–5: custom audience creation, pixel event verification, retargeting campaign build, and ad set budget allocation.

05
Full-Funnel Restructure

Month 2: full account restructure with Advantage+ Shopping for bottom-funnel, manual CBO for upper-funnel, and Reach & Frequency for brand awareness.

06
Ongoing Optimisation Cycles

Monthly: creative refresh (8 new UGC pieces/month), audience expansion testing, bid strategy tuning, and monthly performance review call.

Measurable Outcomes

The Results We Delivered

4.6x
Blended ROAS
across Google + Meta
$78K
Monthly Revenue
from $17K ad spend
5.2x
Google Shopping ROAS
on $7K monthly
1.9%
Meta CTR
vs 0.5% before
28%
Lower CPA
post CAPI implementation
73%
Attribution Recovered
via CAPI vs Pixel-only

Our Meta campaigns were haemorrhaging money before Digivance — we could not see what was working and what wasn't. CAPI alone transformed our visibility into campaign performance. The UGC creative they produced genuinely surprised us — it outperformed everything our in-house team had made. 4.6x ROAS on $17K/month spend has completely changed the economics of our business.

A
Ananya Kapoor
Co-Founder, LunaGlow Skincare
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